Privacy Policy of Bongo IoT
We Respect Your Privacy
This privacy policy sets out how Bongo IoT (“the Company” “we”, “us” and “our”) uses and protects any information that you give its platform when you use this app and website.
Bongo IoT is committed to ensuring that your privacy is protected. We collect information about you when you use our mobile applications and websites (collectively, the “Services”, “Platform”) and through other interactions and communications you have with us. Here you will find detailed information about what type of information we collect and why, what we do with it, and what are your rights.
The controller of your personal data is the Bongo IoT entity to which your personal data has been submitted on the basis of a contractual or pre-contractual relationship, or whose Services you use or intend to use.
By accessing or using this platform or any of our Services, you agree to the terms set out in this Privacy Policy, Cookies Policy and other terms and policies published on our platform. If you do not agree to this Privacy Policy, you must leave this platform and discontinue all use of any of our Services.
Bongo IoT may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st November, 2022.
Duration
The processing of Personal Data will be carried out by the Company while Services account of the Client is in existence or as needed for the performance of the obligations and rights between the Company and the Client unless otherwise agreed upon in writing.
Data We Collect
You may provide us with information in several ways, including by filling out contact forms on our websites or on our apps or by corresponding with us by phone, email and live chat. This includes information you provide when you register for an account, search for a price comparison or quote, enter into a contract for the supply of services, enter a competition, promotion or survey or report problems with our services.
- Account Information
Personal information that you provide may include your name, email address, phone number, company details and other information about you to enable us to provide you with product information, pricing, training, demo account and other related services.
- Additional Profile Information
To make our website, Products and related services more useful to you, our servers (which may be hosted by a third-party service provider) collect Personal Data from you, such as browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
- Other Information
We also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed.
We may send you service-related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling the subscription. You should note that in this case you will not receive any automatic emails from Bongo IoT (such as monthly newsletter for example).
- Cookies are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalized service.
You can control the use of cookies at the individual browser level. Please note that if you disable cookies in your browser in a few cases some of our website features may not function because of this.
- Analytics – e.g. how visitors use our website.
We use Google Analytics and Google AdWords (Conversion Tracking) to track the behavior of visitors who use our website so that we may make improvements and give visitors a better user experience.
Google Analytics is a third-party information storage system that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site and what you clicked on when you were there. These cookies do not store any personal information about you e.g. name, address etc. and we do not share the data. You can view their privacy policy below:
Google – https://www.google.com/intl/en/policies/privacy/
- IP address is a unique numerical address assigned to a computer as it logs on to the internet. Bongo IoT do not have access to any personal identifiable information and we would never seek this information. Your IP address is logged when visiting our site, but our analytic software only uses this information to track how many visitors we have from particular regions.
Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our website or access your account on our network.
How We Use Data
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better.
Bongo IoT uses your Personal Data in the following ways:
- to facilitate the creation of and secure your account on our network;
- identify you as a user in our system;
- provide improved administration of our website, Products, and related services;
- improve the quality of experience when you interact with our website, Products, and related services;
- send you a welcome email to verify ownership of the e-mail address provided when your account was created;
- send you administrative e-mail notifications, such as security or support and maintenance advisories;
- respond to your inquiries related to employment opportunities or other requests;
- send promotional communications;
- provide you with hardcopy or electronic newsletters, or surveys;
- send upgrades and special offers related to our Products and related services and for other marketing purposes of Bongo IoT, should you request to receive such communications from us;
- make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback;
- to understand and analyze the usage trends and preferences of our Visitors and Users;
- to develop new products, services, features, and functionality.
Should these purposes require Bongo IoT to process Client Data, then the data will only be used in anonymized or aggregated form.
Geo-location Data
In serving you, we may use GPS technology (or other similar technology) to determine your precise geographic location, in order to give this information to the users you have authorized for that and provide relevant services to them. We may use and store information about your location to provide features of our Platform and to improve and customize it. Also, we may use it for statistics analysis and share that non-personal aggregated data with other parties. We will not use or share this data for any other purpose.
Many devices will show you an icon when location services are operating. We only share this location information with others as approved by you.
If you do not want us to use your location for the purposes set forth above, you should switch off the GPS tracking device or turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
How We Share Your Data
- Personally identifiable information
Bongo IoT will not rent or sell your personally identifiable information to others. We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.
- Non-personally identifiable information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Bongo IoT website, Products and related services and those of our partners. Such results consist solely of non-personally identifiable information. Non-personally identifiable information may be stored indefinitely.
We may also make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including:
- compliance with various reporting obligations;
- for business or marketing purposes;
- to assist such parties in understanding our Clients’, Users’ and Visitors’ interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Products.
- Where we share your information
Bongo IoT will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to:
- comply with the law and the reasonable requests of law enforcement;
- to enforce our Terms & Conditions or to protect the security or integrity of our platform;
- and/or to exercise or protect the rights, property, or personal safety of Bongo IoT, our users or others.
- If Business ownership and authority change
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the Bongo IoT platform may be among the items sold or otherwise transferred in these types of transactions.
We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our website or Products of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Data Security
Bongo IoT is committed to protecting the security of your data. We use a variety of industry-standard security technologies and procedures to help protect your data from unauthorized access, use, or disclosure. Any sensitive information (such as credit or debit card details) is encrypted and protected.
Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Where we have given (or where you have chosen) a password which enables you to access certain parts of our Products, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Rights of access, Correction and Objection
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, ask for a copy of the information we hold about you, you may withdraw your consent to the use of your data at any time, affecting all future use.
Link to Other Websites
Our website may contain links to other websites run by other organizations. This privacy policy applies only to our services‚ so we encourage you to read the privacy plocy on another platform you visit.
In addition, if you linked to our platform from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.
- Social media. Our website includes social media features, such as the Facebook Follow button and other widgets. These features may collect your IP address and track the pages you are visiting on our website. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the organization providing it.
This Policy Is An Agreement
When you visit our platform and use this app, you are accepting the practices described in this Privacy Policy.
Updates To This Privacy Policy
We may change the data privacy practices and update this privacy policy as and when the need arises, and the same will be made available on our platform. But our commitment to protect the privacy of our platform users will continue to remain. We suggest that you regularly check this privacy policy to apprise yourself of any updates. Your continued use of website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this privacy policy.
Contact Us
We, Bongo IoT, abide by all the rules and regulations under Digital Security Act 2018. Please contact us at support@bongoxpress.com and let us know if you have any questions or comments about our policies or practices.